Politique de confidentialité

Information we collect

Contact details you submit through our forms, such as name, company, country, email address, phone or WhatsApp number.

Order-related information such as product requirements, quantities, size charts, artwork and any files you upload.

Basic technical data collected by standard website analytics, such as pages visited, device type and approximate region.

How we use your information

To respond to your enquiry and prepare quotations and samples.

To produce your order and arrange inspection, packing and shipping.

To follow up on orders, reorders and after-sales service.

To improve our website and product information.

Confidentiality of designs and technical files

Drawings, tech packs, size charts and samples you send are treated as confidential and are used only to produce your order.

We can sign a non-disclosure agreement before you send sensitive files. Please request this when you contact us.

Sharing with third parties

We do not sell your information. Information is shared only with parties required to complete your order, such as fabric suppliers, inspection agencies or freight forwarders, and only to the extent necessary.

If you use a third-party inspection company or your own freight forwarder, we will share the minimum information they need to carry out their task.

File uploads

Files you upload through our enquiry form are used to review and quote your requirement. If you prefer not to upload files through the website, you can send them by email or through a file transfer service.

Data retention

Enquiry and order records are retained so that reorders, specifications and inspection records remain available. You may ask us to delete your enquiry data at any time by emailing [email protected].

Your choices

You may request access to, correction of, or deletion of the personal information we hold about you.

You may opt out of marketing follow-up messages at any time while continuing to receive order-related communication.

Contact

For any question about this policy, contact [email protected].

Last updated: 2026-10-18